Support
Stuck on something, or the app isn't behaving? Here's how to get help.
Email us
The quickest way to reach a person is email. Write to [email protected]. We monitor that inbox and respond within 3 business days. Tell us your iPhone model, your iOS version, and what happened. Screenshots help.
Restore a subscription
Subscribed to PermitPro+ but don't see it — for example on a new iPhone? On a paywall, tap Restore purchases. Use the same Apple ID you subscribed with. If you use Sign in with Apple, sign in as well so synced progress can load.
Billing, cancellation, and refunds
PermitPro+ is $5.99 per week. PermitPro Welcome Back is $2.99 per week. Both renew weekly until you cancel them. Cancel in iOS Settings → Apple ID → Subscriptions. Deleting your account does not cancel a subscription, and Apple keeps its own purchase records. Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to request one.
A question looks wrong
Rules of the road differ by state, including some distances and limits. If you think a question is wrong or out of date, email us the question, your state, and what you expected. We use that to update the bank.
Delete your data
Want your Sign in with Apple account or synced progress removed? See the account deletion page.
Privacy and terms
Read how we handle your data in the privacy policy, and the rules for using the app in the terms of use.